Refund policy

Returns & Exchanges

We hope you love your Feel Good Collective piece. If something isn’t quite right, we’re here to help.

We accept returns or exchanges within 7 days of delivery provided the item:

• is unworn and unwashed

• has all original tags attached

• is returned in its original condition

To request a return or exchange, please email
feelgoodcollectivenz@gmail.com with your order number.

Limited Edition Drops

Many Feel Good Collective pieces are released in limited quantities as part of our small, considered drops.

Because of this, exchanges are subject to availability. Please choose your item and size wisely. If your requested size or item is no longer available, we may offer a store credit instead.

Faulty Items

In the rare chance that your item arrives faulty, please contact us as soon as possible with:

• your order number

• photos of the issue

We will arrange a replacement, repair, or refund where appropriate.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. Please email feelgoodcollectivenz@gmail.com to discuss.

We recommend using a tracked shipping service, as Feel Good Collective cannot be responsible for returns lost in transit.